Welcome! We’re thrilled you’ve invested in a Lucciare™ surface, and we look forward to providing decades of beauty and enjoyment in your home.
Lucciare™ offers an industry-leading Limited Lifetime Warranty. To activate that warranty complete the Product Registration form. Please be sure to complete this form within 28 days of purchase. This will guarantee you have the support you need should there be any issue with your Lucciare™ purchase.
Keep in mind, no two Lucciare™ surfaces are the same. Because our surfaces are manufactured from natural and recycled materials, you’ll likely see unique color variations, shadings and reflectivity once installed. You may also notice the color and shading looks different in different lighting. These are standard traits of all naturally-derived surfaces—and one of the most exciting features of our products.
Also, while Lucciare™ surfaces are designed for durability, you’ll likely notice some day-to-day wear over time. Don’t worry—this won’t impact the resilience or usability of your surfaces. Many customers opt to have their honed surfaces restored over time—should you opt to do that, follow our Care & Maintenance instructions. Cleaning, though, is not included in our warranty. If you have questions, though, as you’re cleaning or restoring your surface, we’re always available at (email or phone).
For more information on our products and our Limited Lifetime Warranty, contact us at firstname.lastname@example.org.